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2 business modules, 8 value points

  • iCRM Omnichannel Module

  • iCRM controls the platform

  • iCRM Member Management

  • iCRM Card Management

  • iCRM Personalization

  • iCRM e-commerce module

  • iCRM Member PC Portal

  • iCRM KN Kit

  • iCRM Member Pass

  • iCRM micro card package

People-oriented, consistent consumption experience across channels

Consumers reach brands through multiple digital channels to gain a unified value experience

Data platformization, unified management of corporate members

Enterprise data platformization, digital label images of members, sales behavior of members and purchase journey are coordinated

Flexible analysis models, data mining

Member life cycle, consumption analysis model, RFM analysis model, process design of marketing activities

Enterprise platform security and performance

Comprehensive log supply and traceability, important data encryption; standardized asynchronous data processing queue, MVC system architecture, and multi-level cache mechanism

More features

  • Open up the group's online and offline member management,
    Increase brand reputation

    Unified identification

  • Provide customers with different VIP card management to provide multi-brand VIP levels

    VIP management

  • Network-wide policy settings, which can be refined, by brand, store, channel, etc.

    Strategy Management

  • Provide VIP stored value function to improve user convenience

    Stored value management

  • Provide unified settings for promotional offers across the entire network, which can be refined according to the latitude of the store, channel, etc.

    Preferential management

  • Provide multi-dimensional marketing workflow design Provide analysis of various latitude reports

    Marketing analysis

Customer case

Classic Customer Case

We have accumulated rich practical experience in many project services, and provide industry-specific, customized solutions for each customer.
Helping customers and companies achieve success and becoming a smart brand

  • Lin Qingxuan

    Lin Qingxuan

    Lin Qingxuan is the brand of Shanghai Qingxuan Biotechnology Co., Ltd. Since its establishment in 2003, Lin Qingxuan has been committed to making safe natural cosmetics with traditional Chinese herbs as raw materials.

    At present, Lin Qingxuan has 900,000 online members and 1.5 million offline members. ICRM's cloud deployment improves the high availability and security of application systems. Provide companies with Saas services in various retail scenarios.

  • BOLON Tyrannosaurus

    BOLON Tyrannosaurus

    In 2016, BOLON's new radical change clearly defined the brand tone of "modern elegance".

    Committed to providing consumers with the most direct and convenient brand contact channels: In addition to laying more than 40,000 sales outlets across the country, it also hopes to conduct product display sales and promotion through e-commerce channels to enhance brand influence.

    Based on this, iSHOP has designed a simple and interactive brand official website for customers, focusing on product display, to maintain the brand's consistent international, fashionable and youthful style.

More cases

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