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What Predicaments Faced by Retail Enterprises' Transformation?

  • 01

    Business is facing transformation, how to build an omni-channel business system suitable for the enterprise itself?

  • 02

    The project budget is limited and time is tight. How to upgrade the system at low cost and quickly?

  • 03

    Dispersed member information, how to integrate member data and unify member rights?

  • 04

    Multi-channel sales of headquarters, branches, direct stores, franchisees and online platforms, how are the benefits distributed?

  • 05

    How to reconstruct "people, goods, and markets", play with new retail, and open smart stores?

MC3 Cloud Platform

More flexible pricing

MC3 Cloud Taiwan has a single volume version and an annual rental version to meet the volume of different enterprises and orders, with a wide range of options;

Lower cost

Quickly open any business at low cost, without the need to purchase a separate system, and directly implement the opening to expand the omni-channel, eliminating the need for complex system interconnection and more cost investment.

More comprehensive functions

A set of software integrates the distribution of DRP, e-commerce OMS, member CRM, smart store POS and warehousing WMS, one product to complete all business;

Docking PlatformMore

Open up online and offline business, realize unified products, unified inventory, unified members, unified orders, connect with 80+ mainstream e-commerce platforms, and open up online barriers;

Faster data synchronization and processing

Document speed: 5000 orders / minute
Automatic exemption: 987 orders / minute
Store synchronized documents: 300 orders / minute

More stable system

The 10-year double 11 test, using server clusters, container technology, etc., to achieve testing and release automation, carrying high access and high concurrency, millions of units without pressure.

Faster deployment

Yum Software MC3 Cloud Central Taiwan 5 days
A software company traditional software 2 months

Easier omni-channel settlement

Conveniently manage the settlement business among O2O business order source parties, operators, shippers, and cargo owners.

Comparison of MC3 cloud platform and traditional omnichannel software

Traditional omnichannel software
MC3 Cloud Platform
Charge model
Buyout
Hire
Upgrade charges
Yes
no
Server fee
Yes
no
Limit the number of users
Yes
no
Service fee
Yes
no
price range
70-100 million
2-10 million / year
Operation and maintenance personnel
Self-provisioning
no
Implementation cycle
2-3 months
5-15 days

Operational capacity

Procurement Distribution Business DRP

Manage and control suppliers through the procurement module, automate supply and replenishment strategies, and improve procurement efficiency; develop offline multi-level (three-level) distribution and online distribution through the distribution module, expand existing businesses and sales capabilities, and effectively configure enterprises Commodity resources

E-commerce business OMS

Open up the interfaces of more than 80 mainstream e-commerce platforms, and freely formulate strategies for pulling orders and reviewing orders, with more than 120 automatic order processing switches, greatly improving the efficiency of online business processing;

Store Business POS

The store headquarters module manages store terminal information, and issues store indicators, promotional activities and performance; the store terminal module can perform business operations such as cashiering, ordering, transfer, return, inventory, membership, and account settlement;

Member Business CRM

Through data cleaning of global member mobile phone numbers, generate user consumption paths, establish user dynamic tags, fixed tags, and RFM-dimensional user models, improve consumer portraits, and formulate targeted marketing programs to improve member repurchase rates and user experience;

WMS

Commodity outbound storage management and query, for inventory location management and control, with front and rear ordering strategies to be more flexible to deal with online and offline distribution delivery warehousing business;

Customer case

Mystery show-open online and offline omnichannel business

Mystery show integrates Ali's data capabilities and affiliate capabilities, and conducts online submerged mining and member drainage. During the festival, using Ali's mobile Taobao user data based on 5 kilometers around the store, combined with its own membership system data, and mining through ISV's database in the data bank, an online submerged customer data model of Mystery Store was produced , And put it on the Ali Mom Diamond Show.

Retail + Business

Opening up Ali's retail + platform, realizing supply and marketing of goods and purchasing, building an online and offline distribution system, and effectively helping it achieve omni-channel operations.

Localization service

The customer initiates an after-sale application, and the SMS guides the customer to return or exchange at the nearest store; the customer enters the store, and the shopping guide recommends the interested product and preferential activities to the customer based on the customer information.

Omni-channel pre-sale

Innovative shipping forms, intelligent processing of buyer orders and distribution processes, definition of service standards based on membership levels, and delivery scenarios based on pre-sale days to optimize consumer experience.

Qianse Store-Try New Retail

Through Yum MC3 Cloud Central Platform, the company implemented the company's omni-channel strategy, improved the efficiency of its business systems, deeply participated in Ali's new retail innovation, and built its omni-channel operational capabilities. Integrate e-commerce and Alibaba's new retail business, manage merchandise invoicing, store terminals, financial settlement, etc., open online and offline orders, goods, inventory, members, and multi-channel orders directly to the store through routing, and finally multi-party settlement .

Open Smart Store

Through the brand membership number, consumers are provided with a new retail “super-consumer card”. By hand-picking members, customers are identified and members are efficiently recruited to realize the sharing of online and offline member points.

Supplier management

Suppliers can query the sales volume, remaining inventory, delivery rate, and payable accounts of branded products, improve the distribution and settlement business of suppliers, and uniformly manage the settlement of suppliers to Qianse stores.

Fun membership system

Clean online and offline members, control consumption data and membership system, set points rules, use coupons for coupons and write-offs, open up the small program owned by Qianse Store, and get points from all channels offline to redeem.

Tang Royal Spinning

Through Yum ’s MC3 strong consumption, strong shopping scene reach, content marketing, brand membership system, digital store and other operating strategies, the global link between physical retail and consumers is re-established, and drainage, shopping guide, and service closed loops are established to allow stores to operate autonomously.

Unified data management

Realize online and offline product communication, unified and timely update of inventory data of all channels, and high turnover rate. Data is effectively and timely managed, follow-up analysis, offline order online delivery, online order offline delivery and other scenarios.

Connect with omnichannel members

Online and offline members are connected to aggregate consumption and point information, and unified member data to improve user experience, enhance brand stickiness, and realize scenarios such as online member drainage to store consumption.

Accurate data analysis

Through data bank opening and location selection, store selection, store marketing, store flooring, and business analysis functions for passenger flow analysis, business analysis, and data empowerment, big data helps stores make intelligent decisions.

Patelfin

The online and offline business integration was achieved through the Yum MC3 Cloud Central Platform, which not only unifiedly managed the online and offline operations of the enterprise, but also unified analysis reports to support decision-making and to meet the future strategic development needs of Bai Daifen. Thanks to the joint efforts of Bai Daifen & Yum! Software, Bai Daifen realized the transformation and upgrading of the system architecture, which provided the foundation and motivation for the upgrade and development of enterprise business.

System Upgrade

MC3 interfaces with the terminal cash register and self-developed production software, unified online and offline management, unified analysis of commodities, inventory, promotions, reports, cleaning and integration of member data, and building a member management system.

Business upgrade

Automatically associate store return documents, generate sales and return reports according to salesperson groups, and divide into proportions of settlement documents to realize the calculation of performance of goods owner, store owner, and customer.

Open Smart Store

Through brand membership numbers, attract potential customers around the store; through hand-paid membership payment to identify customers and efficiently recruit members, to achieve common online and offline member points, empower store terminals to increase customer flow and transaction volume.

Xuele Mountain

The use of MC3 cloud platform makes Xueleshan's system application of inventory, procurement and other business processes from scratch. The use of the system has changed the original manual statistical management, which has largely liberated manpower, standardized commodity management and business processes, and improved the accuracy of data and the efficiency of business operations.

Launch offline business

Manage purchases, storage, distribution, etc., simplify the operation and management of invoicing, improve the efficiency of invoicing, and achieve orders in experience stores (no goods in the store), and deliver by other stores.

Docking financial system

Connected to the financial system, the data is accurately imported into the financial system in real time, which improves the efficiency of financial work and the accuracy of the data in real time, and indirectly realizes the integrated management of financial operations.

Meeting future needs

Based on offline stores, at the same time develop online business, connect online and offline business, develop omni-channel business, and embrace new retail.

Intime Department Store

Intime Department Store has 10 self-operated brands, involving children's clothing, cosmetics, luxury goods, home furnishings, underwear and other categories. System integration is achieved through the MC3 cloud platform.

Data unification

Set the group account account authority, the system can automatically generate corresponding operating reports, inventory management reports, etc., to improve management efficiency and strengthen management and control.

Data exchange

Get access to the Yintai financial system & on-site mid-stage system data, establish a unified data center, create a supplier integration platform, and supply and demand parties can collaborate in their respective systems to improve their supply chain response speed.

Different retail +

Integrate Ali retail + storage and other services to achieve timely display of retail + product information and operation of document trust, breaking the barriers that did not match the original business level and system level.

Vanke

Wan Kou used Yum! MC3 cloud platform to carry out informatization upgrade and manage Wan Ke's e-commerce, distribution and store business. At the same time, as a SaaS-oriented mid-channel product for omni-channel retail, MC3 Cloud Zhongtai can meet the future omni-channel development needs of Wan Kou and help the company's rapid development.

Multi-platform e-commerce business

It supports the processing of Wan Kou's current multi-platform business, from the traditional manual manual form processing to efficient automatic order processing, so that operators can focus on the business itself.

Manage direct agency stores

Wan Kou's offline business is spread all over the country, and stores outside Shanghai are mainly agent-based. MC3 allows it to globally manage all offline stores with a unified view.

Support future omnichannels

Wan Kou plans to integrate omni-channel members and omni-channel business in the future. While MC3 supports Wan Kou's current business, it will well support business planning in the next 3-5 years.

Classic case presentation

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